Spa Manager

Buscamos:

El trabajo de Spa Manager se ejecuta satisfactoriamente cuando:

  • Las instalaciones del Spa y del Health Club se gestionan siguiendo los valores y estándares de la empresa y las necesidades de los huéspedes del hotel.
  • Se mantiene el Spa y del Health Club al día en las últimas tendencias a través de la búsqueda de nuevos productos y tratamientos.
  • Se promueve la comunicación con todos los departamentos en cuanto a los asuntos que puedan afectar de algún modo a los huéspedes y a la operativa del hotel.
  • El personal del Spa está formado, conoce los productos y está familiarizado con las tendencias actuales.
Las responsabilidades habituales del puesto son: supervisar todos los aspectos de las operaciones diarias del spa, el Health Club y los puntos de venta, incluido el mantenimiento; Revisar la agenda de clientes y priorizar las tareas del equipo si es necesario; Coordinar las necesidades de Spa, Health Club y Peluquería de clientes VIP; Revisar los comentarios de los clientes y planificar acciones de mejora si fuesen necesarias; Desarrollar promociones y paquetes junto con los departamentos de Ventas y Marketing y F&B; Garantizar que los presupuestos estén en línea y que los costes estén controlados.

Encontrarás:

  • Facilidades operativas en el día a día como transporte al hotel, facilidades de alojamiento, comidas en el turno de trabajo, lavado de uniformes…
  • Excelente ambiente de trabajo con un gran equipo unido y comprometido del que formar parte.
  • Oportunidades de carrera y crecimiento a nivel interno e internacional.
  • Estabilidad laboral y mentalidad abierta a nuevas ideas y formas de trabajo.
  • Herramientas innovadoras para el desempeño de tus labores y las de tu equipo.
What we are looking for:

The Spa Manager job is successfully executed when:

  • The Spa and Health Club facilities are managed according to the values and standards of the company and the needs of the hotel guests.
  • The Spa and Health Club are updated on the latest trends by researching new products and treatments.
  • Communication is maintained with all departments regarding issues that may affect guests and hotel operations in any way.
  • Spa staff is trained, know the products and is familiar with new trends.
The usual responsibilities of the position include: overseeing all aspects of the day-to-day operations of the spa, health club and retail outlets, including maintenance; Reviewing client schedules and prioritizing team tasks if required; Coordinating the Spa, Health Club and Hair Salon needs of VIP clients; Reviewing client feedback and planning improvement actions if required; Developing promotions and packages in conjunction with Sales & Marketing and F&B departments; Ensuring budgets are in line and costs are controlled.

What you will find:

  • Day-to-day operational facilities such as transport to the hotel, accommodation facilities, meals on shift, washing of uniforms...
  • Excellent working environment with a great, committed, and cohesive team to be part of and an.
  • Career and growth opportunities internally and internationally.
  • Job stability with opportunities for career and growth internally and internationally.
  • Innovative tools to help you and your team perform their work.
La persona que buscamos debe tener las siguientes cualidades:
  • Mentalidad abierta, estudios relacionados con la posición y ciudadanía europea.
  • Alta orientación comercial, al servicio, al cliente y a la consecución de resultados.
  • Hablar español e inglés. Cualquier otro idioma se considera un plus.
  • Conocimientos y experiencia mínica de 2 años en hoteles de 5 estrellas/lujo.
  • Habilidad para trabajar en equipo y de forma autónoma.
  • Ser dinámico, innovador, pragmático y estar al día en las últimas tendencias.
The person we are looking for, must have the following qualities:
  • Openminded, EU Citizenship & Studies suitable for the position is a must
  • Focused on sales, service and highly oriented to customer and results.
  • Speak Spanish and English. Any other language is considered a plus.
  • Knowledge and experience almost 2 years in 5 star/luxury hotels.
  • Ability to work in a team and autonomously.
  • Dynamic, innovative, pragmatic.
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