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Veterinary Receptionist - Companion Animal Hospital of Norridge

May 30, 2026

Welcome to Companion Norridge in beautiful Norridge, IL. We are deeply proud of our mission to provide the highest standard of care, a commitment recognized by our prestigious AAHA accreditation. This rigorous credentialing demonstrates that we go above and beyond in every aspect of patient care and facility maintenance.

The community recognizes this dedication, giving us an excellent 4.6-star Google rating. If you are seeking an opportunity where your clinical excellence is supported and celebrated, we invite you to explore how you can succeed here. When you join Companion Norridge, you become part of a network that deeply values your professional development.

We focus on building careers, not just filling roles. Our commitment to your growth means we offer programs designed to help all teammates achieve their most ambitious career goals, whether that involves becoming a credentialed veterinary technician, pursuing specialized continuing education, or moving into a leadership position within the hospital. We ensure that you have access to internal resources and mentorship opportunities that help you feel supported every day.

Providing quality Small Animal medicine requires a foundation of collaboration and resources. As part of a larger supportive network, we ensure our veterinarians have ready access to internal specialty consultations, allowing us to manage complex cases efficiently while keeping care local. We focus on using the best available tools and techniques to deliver comprehensive diagnostics and treatment plans.

This structured environment ensures that your focus remains entirely on performing your best clinical work and delivering excellent outcomes for our patients. Norridge, IL offers the ideal balance between convenient suburban living and easy access to big-city amenities. Situated near Chicago’s O’Hare International Airport and major interstate access points, Norridge provides excellent accessibility for your daily commute while maintaining a distinct, welcoming community atmosphere.

The area is known for its strong family focus, local parks, and diverse dining and retail options, ensuring you have plenty of ways to relax and enjoy your time outside of the hospital.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder

sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring To The Team

Looking for Part-Time and Full-Time availability!
A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
The salary range for this position is $16.00-$22.00/Hr. based on experience

How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options includin

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...