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Underwriting Consultant - Disability Insurance

May 25, 2026

About the position

We are looking for an experienced Disability Income Underwriting Consultant to join our team, tasked with underwriting disability insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds, and knowledge. Join a mission‑driven, fully remote team offering competitive pay and benefits from day one, with the flexibility to work from anywhere in the U.S. It is an exciting time to be an underwriter at MassMutual! MassMutual is going through a digital transformation while continuing to be a leading customer- centric company. We support MassMutual career agents, individual brokers and the consumers they serve. The team culture is collaborative, cross-functional, and uses old and new technologies combined with a work/life balance. We are looking for the right candidate to join our team. The chosen candidate will be tasked with developing the skills needed to underwrite disability insurance in a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds and knowledge.

Responsibilities

Own the end-to-end underwriting process for Disability Insurance applications, analyzing each case holistically to drive confident, well-informed decisions.
Assess and balance medical history, occupational risk, financial background, and overall case dynamics to determine approval, modification, or declination.
Deliver the best offers first , focusing on solutions that accelerate placement and support successful sales—not just decisions.
Serve as a trusted underwriting partner to third-party firms, their staff, and advisors by providing timely, high-quality, and solutions-oriented service.
Clearly and confidently communicate underwriting outcomes to customers and advisors, helping move business forward with transparency and trust.
Apply deep knowledge of underwriting guidelines, policies, and practices while exercising sound judgment beyond the checklist.
Champion process improvements and modernization efforts, influencing positive change while maintaining strong morbidity and risk expectations.
Adapt communication style to meet the needs of diverse audiences, building strong relationships with advisors and third-party partners.
Collaborate cross-functionally with internal and external stakeholders to gather critical insights and select profitable, well-structured risks.
Provide consultative support to third-party firms, helping them navigate complex risk scenarios and underwriting considerations.
Leverage emotional intelligence and relationship-building skills to strengthen partnerships and elevate underwriting credibility in a competitive market.
Work independently with confidence, navigating ambiguity and managing assigned cases with minimal oversight.
Earn trust and build lasting rapport with colleagues, business partners, and third-party customers.
Coach and mentor less experienced underwriters, contributing to team growth, knowledge sharing, and underwriting excellence.

Requirements

High school diploma or GED
\$10K approval authority in disability insurance underwriting
7+ years of disability insurance underwriting

Nice-to-haves

Bachelor’s degree
8+ years of Disability Income underwriting experience
Authority to approve \$15K+ IDI, \$20K+ Business Overhead Expense, and \$500K Buy‑Sell cases without second signature
Demonstrated success underwriting in a fast‑paced, high‑volume environment
Experience underwriting through third‑party distribution, banks, or wirehouse channels
Completion of relevant industry designations/exams (e.g., ALU 101/201/202, LOMA, ALMI, FMLI, ALU, FALU, DIA, DIF)
Expert knowledge of risk selection, including medical, non‑medical, and financial factors
Strong command of underwriting principles, best practices, and risk management controls
Deep understanding of underwriting systems, product rules, guidelines, and medical factors impacting morbidity; ability to effectively position decisions with brokers and sales partners
Proven ability to work independently with minimal supervision while collaborating effectively in a team environment
Strong critical thinking and data‑driven problem‑solving skills
Positive, inclusive, agile, and collaborative mindset
Excellent verbal and written communication skills

Benefits

Regular meetings with the DI Underwriting Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...