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Sr. Learning & Design Professional

May 27, 2026

<h1>Become a part of our caring community </h1>Are you a transitioning service member or military spouse looking to gain meaningful civilian work experience with a company committed to putting health first? The DoW SkillBridge Internship and Military Spouse Fellowship Programs provide eligible participants with hands-on training, and exposure to Humana's culture, teams, and priorities. You will partner with your team to support members, projects, and meeting goals affecting outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members. To be eligible, you must be a transitioning service member approved to participate in the DoW SkillBridge, or a military spouse approved to participate in the Military Spouse Fellowship Program. The DoW Senior Learning Design Professional Intern will use Humana's Centralized Medicaid training, and You will apply your training, and previously acquired skills to and education to perform within the learning delivery team. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.The DoW SkillBridge Senior Learning Design Professional Intern uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to facilitate training courses for organization employees or external audiences.The DoW SkillBridge Senior Learning Design Professional Intern:<ul><li>Plan, organize, and collaborate on developing training curriculum, materials, job performance aids and programs to meet specific training needs. Begin to influence department's strategy.</li><li>Analyze content, organizes content, design solutions, and writes facilitator guides, scripts, use case scenarios, performance support, mobile learning and process documents.</li><li>Analyze and identify main gaps through data and reporting functions to provide recommended remediation through learning and educational concepts to improve and mitigate risk.</li><li>Coordinate and facilitate all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Know how to use system platform and collaborative tools to facilitate learning.</li><li>Analyze learning needs and partners with subject matter experts to provide input for course content.</li><li>Write learning goals and coordinate performance assessments to measure training effectiveness.</li><li>Ensure course materials are current and to training needs. Analyze the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Ties this in with critical compliance and quality measures.</li><li>Makes decisions on moderately complex to complex issues regarding technical approach for project components, and performs work without direction.</li><li>Exercise considerable latitude in determining objectives and approaches to lead collaboration and continuous improvement efforts with markets.</li></ul><h1> Use your skills to make an impact </h1>Required Qualifications<ul><li>Transitioning Service Member eligible to participate in the DoW SkillBridge, or Military Spouse eligible to participate in the Military Spouse Fellowship Career Accelerator Program</li><li>Associate's degree in any field</li><li>Minimum one, (1), year of training or learning development/facilitation experience</li><li>The employer requires one year of administrative experience. This experience should involve working with documentation, including the creation and editing of materials. These materials may use for various purposes, such as training, SOPA (Standard Operation Procedure Announcement), process flows, and/or job aids.</li><li>Experience using data analytics reporting</li><li>Experience learning strategies and adult learning theories</li><li>Intermediate to Advanced Proficient in all office products</li><li>Organize information</li><li>Minimum Intermediate/Advanced typing and navigation skills using multiple systems, platforms) and an ability to</li><li>Must be passionate about contributing to an organization focused on improving consumer experiences</li></ul>Additional Requirements/Adherence:<ul><li>Work style: Remote Work at Home and with combination travel to perform training</li><li>Locations: United States, must be willing eastern time zone –</li><li>Hours: 8:30 AM to 5:00 PM Eastern Time</li><li>Typical work schedule is in Eastern Time Zone depending on the state where training is being facilitated.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in one of the following areas: Learning and Performance; Education; Organizational Design or related field</li><li>Understanding of curriculum design and adult learning principles</li><li>CBT creation (Articulate or Captivate), CSOD, design experience and coursework development</li><li>Experience using several training tools to facilitate to a wide audience</li><li>Microsoft Project experience</li><li>Experience managing projects or processes</li></ul>Additional InformationThe DOW SkillBridge Internship Program provides transitioning military service members time to gain civilian work experience while still on active duty. This experience is gained when an employer approves a period with their command and the DOW. The average timeline for this program is 90 days. <a href="https://skillbridge.osd.mil/" target="_blank" rel="noopener noreferrer">DoW SkillBridge Program</a>The Military Spouse Fellowship Program connects military spouses with employers offering a variety of professional onsite, field, or remote based opportunities for a period up to 12 weeks. <a href="https://myseco.militaryonesource.mil/portal/career-accelerator" target="_blank" rel="noopener noreferrer">Military Spouse Education & Career Opportunities | MySECO</a><ul><li>We will provide networking opportunities while you participate in the Internship or Fellowship.</li><li>Due to factors such as location, or requirements that cannot modify, we do not guarantee full-time employment upon completion of the Internship or Fellowship.</li></ul>Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours1<h1> About us </h1>About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...