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Specialist, Identity & Access Management, Onboarding Associate

May 25, 2026

About the position

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As an IAM Onboarding Associate within IAM Enablement, you will support the onboarding of business applications into workforce identity controls. You will join the onboarding team led by the Workforce Onboarding Lead, partnering with senior IAM staff to execute onboarding tasks and maintain consistent documentation, tracking, and control readiness. This role contributes to onboarding activities for: IGA: access requests, access reviews, entitlement registration PAM: privileged access onboarding support (as applicable), including evidence and validation activities You will explain difficult concepts and influence others. You will work on extremely complex problems in which analysis of situations or data requires an evaluation of process, risks, and controls. The ideal candidate will be a quick learner with strong analytical skills and a keen interest in information security controls. Here is What You Can Expect on a Typical Day Execute onboarding tasks for applications entering IGA and/or PAM controls, following established playbooks and templates. Assist with gathering and organizing key onboarding inputs: entitlement lists / roles / groups attribute/schema details and mapping inputs access request and review requirements privileged use-case information (when relevant) Update tracking and reporting artifacts (e.g., Excel, intake trackers, status dashboards, evidence folders). Support tool-related onboarding steps across SailPoint, Ping, Microsoft Fabric, CyberArk, and HashiCorp under guidance from senior team members. Participate in validation activities such as test planning support, evidence capture, and readiness checklists. Communicate status, blockers, and questions clearly and early; collaborate with application teams and internal stakeholders to keep onboarding moving.

Responsibilities

Execute onboarding tasks for applications entering IGA and/or PAM controls, following established playbooks and templates.
Assist with gathering and organizing key onboarding inputs: entitlement lists / roles / groups attribute/schema details and mapping inputs access request and review requirements privileged use-case information (when relevant)
Update tracking and reporting artifacts (e.g., Excel, intake trackers, status dashboards, evidence folders).
Support tool-related onboarding steps across SailPoint, Ping, Microsoft Fabric, CyberArk, and HashiCorp under guidance from senior team members.
Participate in validation activities such as test planning support, evidence capture, and readiness checklists.
Communicate status, blockers, and questions clearly and early; collaborate with application teams and internal stakeholders to keep onboarding moving.

Requirements

Bachelor of Computer Science or Engineering or experience in related fields
Ability to complete tasks with minimal guidance and effectively leverage diverse ideas, experiences and perspectives to the benefit of the organization
NIST and ISO 27000 Standards
Basic Understanding of identity attributes and schemas
Experience with agile development methodologies
Knowledge of business concepts and information security tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Ability to adapt with evolving business decisions and technical improvements or limitations
Advanced experience and/or expertise with several of the following: Identity Governance and Administration (IGA) Experience onboarding applications to IGA tools Compliance Monitoring and Remediation

Nice-to-haves

Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Certified Information Systems Auditor (CISA)

Benefits

Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to \$1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...