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Senior Analyst, Analytics - Sam's Club (L09)

June 18, 2026

Job Description:

Role Title: Senior Analyst, Analytics - Sam's Club (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Our analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth.

Role Summary/Purpose:

Senior Analyst, Sam's Club Analytics (individual contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. Seeking intellectually curious candidate with a passion for delivering impact in the sales and marketing analytics world, capable of problem solving and working independently. The selected candidate will be part of Sam's Club Analytics team and will be responsible for executing segmentation strategies, identifying actionable portfolio insights, developing strategic recommendations, and client reporting in order, to drive growth, thought leadership & Innovation.

Key Responsibilities:

Develop actionable insights on key business drivers and identify revenue opportunities using data visualization and storytelling

Execute segmentation strategies including those that support dormancy, sales potential and others; explore new ways of segmentation to drive growth

Analyze campaign performance and provide recommendations to optimize targeting and ROI

Use internal and external data to develop strategic recommendations to grow share of wallet and maximize profitability

Proactively propose, initiate & execute strategic open-ended/ambiguous problems

Deep dive and deliver on Ad-hoc & Strategic projects

Thought Leadership / Ability to self-complete projects with less guidance

Create/Maintain and deliver solutions/reports to allow business partners and external customers to self-service and empower them to run their business

Required Skills/Knowledge:

Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science experience. Minimum 4+ years of hands-on relevant work experience in lieu of specified degree.

2+ years of hands-on Experience in SQL/SAS/Python/Open-Source Tools with ability to independently build queries for data extraction & aggregation.

1+ year of hands-on experience of latest Analytics Data Visualization tools like Tableau.

Comprehend key concepts & processes in Retail/BFSI domains, translate them into quantitative attributes/metrics.

Ability to Define Methodology, present insights to larger teams and influence decision making.

Ability to identify process improvements and proactively propose the solutions.

Adherence to timely delivery, accuracy and documentation in line with Audit Procedures.

Desired Skills/Knowledge:

Demonstrated critical thinking and ability to manage complex/ambiguous initiatives.

Good working knowledge of statistical and data science concepts.

Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills.

Eligibility Criteria:

Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/data science

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...