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[Remote] Senior Researcher- External Development
Note: The job is a remote job and is open to candidates in USA. Scopely is a leading video game and global interactive entertainment company, and they are seeking a Senior Researcher to join their Research & Insights team. This role focuses on delivering actionable insights to influence product direction and enhance player experience for an unannounced AAA mobile game in collaboration with External Development.
Responsibilities
- Lead research initiatives to drive a deeper understanding of the player experience across game development and live operations
- Design, execute, and present high-impact quantitative and qualitative research studies in partnership with research operations and cross-functional teams (e.g., Game Design, UX Design, Product Management, Production, Marketing, Data Analytics)
- Own usability research end-to-end, including screener and survey design, recruiting, script development, moderation, analysis, presentation of findings, and budget
- Manage external research partners, ensuring cost-effective methods with clear objectives and timely and actionable results
- Partner with the game development and central strategy teams, including leadership, on research results, KPIs, and potential solutions to player-identified problems in the product experience
- Collaborate with the Research & Insights team to evaluate new methods, evolve our toolkit and best practices, and provide ongoing mentorship
Skills
- Bachelor's degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master's, or PhD preferred
- 6+ years of experience conducting research in gaming at either a developer/publisher or research agency
- Passion for mobile games and a strong understanding of core loops and monetization models
- Proven track record for designing and executing a range of high-impact qualitative and quantitative research studies for games in development
- Experience working with and managing external research vendors
- Strong interpersonal, analytical, and project management skills
- Ability to build trust, influence cross-functional partners, and guide decision-making through insights
- High attention to detail, intellectual curiosity, and comfort tackling complex questions
- Quarterly or more frequent international travel, including China, required
- Monthly travel for in-person research at our LA-based Lab is required
- Familiarity with online survey tools (e.g., Decipher, Qualtrics, SurveyGizmo/Alchemer) and remote testing platforms (e.g., PlaytestCloud, UserZoom, UserTesting) is a plus
- Experience with analytics tools such as SPSS and SQL is a plus
- Proficiency in both Mandarin & English is preferred
Benefits
- Equity
- Bonuses
- A comprehensive benefits package, including healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Paid Scopely free days
- Unlimited paid time off
Company Overview
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