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Receptionist/Administration Assistant

April 25, 2026

Are you organised, customer-focused and enjoy the drive of working within a thriving and busy University environment? Then step into a Reception/Assistant Administrator role, at the University of Plymouth, where your drive to grow and your commiment to smooth, efficient operations will make a real impact.

About the rol

Under the direction of the Receptionist Programme Administrator and Senior Programme Administrator and as a key member of the team, you'll provide a responsive front-line service to students, staff, and external partners for the Faculty of Health. You will help co-ordinate day-to-day operations, supporting the administration and related activities for the postgraduate and undergratuate programmes within the Faculty of Health, playing an important role in ensuring our processes run efficiently and in line with the University regulations, professional guidelines, and legislative requirements: contributing to a high-quality, supportive, and compliant service environment.

You will:

Provide flexible and adaptable customer-focused front line administrative support
Deliver clear advice and timely response to students, staff, and stakeholders
Have a good working knowledge of Office 365 packages

For more information on Faculty of Health please visit our dedicated webpage at https://www.plymouth.ac.uk/schools

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

Due to the nature of this role, a Standard Disclosure and Barring Service Check will be required.

For an informal discussion to find out more about the role then please contact Lisa Campbell: by email at

We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome applicants who already have the right to work in the UK, including those on visa routes we can accept (e.g. Graduate visas).

What we’re looking for

Essential Qualifications:

Numeracy and literacy at secondary education [or equivalent demonstrable experience]
Educational attainment at further education level [or equivalent demonstrable experience

Essential Knowledge and skills:

Good working knowledge of Microsoft Office packages - [Word/Excel/Outlook/Powerpoint]
Ability to produce accurate documents and maintain records, Experience of working in a customer service or office environment, with a good understanding of administrative processes
Effective verbal and written communication skills
Ability to plan, organise and prioritise as well as resolve queries using knowledge and initiative.

For more information about the job and the person specification, please refer to the job description.

About us

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

We have a wide range of staff benefits available to employees, depending on eligibility:

Generous annual leave : 25 Days Annual Leave plus Bank Holidays & Closure Days
Generous pension scheme
Cycle to Work & Electric Car Scheme
Employee Assistance Programme
Development opportunities
Enhanced family leave
Flexible working
Retailer discounts
On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is building an inclusive and equitable university where everyone feels represented, supported, and empowered to thrive. Our commitment to equity, diversity and inclusion is guided by the Inclusive Institutions Framework, a strategic and externally validated approach that embeds these principles across the entire institution. To find out more please visit our Equality, Diversity and Inclusion webpages

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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