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Product Operations Specialist (Technical + LLM)
<p></p> <div> <p><strong>About the Role</strong></p> <p>The Product & Regulatory Operations organization plays a critical role in supporting user and business safety across platforms. This team partners closely with product, engineering, legal, and cross-functional stakeholders to deliver operational excellence for emerging and high-priority initiatives.</p> <p>As a Technical Product Operations Specialist, you will drive product quality, growth, and operational efficiency through data-driven decision-making, technical tooling, and AI-enabled workflows. This role requires a high degree of autonomy, along with strong technical acumen and product sense to independently execute and scale solutions.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Drive execution strategy across multiple products and platforms, including launching 0→1 initiatives, accelerating delivery, and improving quality through technical and programmatic solutions</li> <li>Write and optimize advanced SQL queries to collect, transform, and analyze product data; identify trends and actionable insights</li> <li>Build and maintain dashboards, reports, and visualizations (e.g., Google Sheets or similar tools) to support stakeholder decision-making</li> <li>Leverage AI agents and AI-assisted tools to automate workflows, accelerate analysis, and prototype solutions</li> <li>Identify program risks proactively and develop data-backed mitigation strategies; communicate effectively across cross-functional teams</li> <li>Own end-to-end program management, including planning, execution, risk identification, and cross-team coordination</li> <li>Strengthen cross-functional partnerships and proactively remove blockers to drive execution</li> <li>Support data annotation, labeling, and LLM training initiatives to improve product quality</li> </ul> <p><strong>Minimum Qualifications</strong></p> <ul> <li>8+ years of experience in consulting, strategy, operations, or technical program management, with a focus on product operations</li> <li>Strong proficiency in SQL, including advanced queries (CTEs, joins, aggregations, window functions, transformations)</li> <li>Experience working with AI agents and AI-assisted workflows, including prompt iteration and automation use cases</li> <li>Advanced proficiency in Google Workspace (especially Sheets), including complex formulas, documentation, and workflow automation</li> <li>Experience managing multiple workstreams simultaneously with strong prioritization skills</li> <li>Self-starter with the ability to work independently and drive projects with minimal oversight</li> <li>Strong analytical and critical thinking skills with a data-driven approach to problem solving</li> <li>Proven organizational and time-management capabilities</li> <li>Experience with data annotation/labeling and LLM training workflows</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience with development tools such as VS Code or similar environments</li> <li>Experience with low-code/no-code prototyping or AI-assisted development</li> <li>Experience building dashboards using tools such as Tableau, Looker, or similar platforms</li> <li>Familiarity with data pipelines, ETL processes, and data infrastructure concepts</li> <li>Experience collaborating with engineering teams on technical requirements and specifications</li> <li>Background in quality assurance, triage operations, or ML/AI validation workflows</li> <li>Experience developing and executing testing strategies (manual and automated) for products and features</li> </ul> <p><strong>Team & Role Context</strong></p> <ul> <li>Supports multiple cross-functional teams and products, providing technical operations support across diverse initiatives</li> <li>Requires a balance of technical execution and program management skills</li> <li>Ideal candidates thrive in fast-paced environments and can manage projects from initiation through delivery</li> </ul> <p><strong>Must-Have Skills</strong></p> <ul> <li>Deep experience in technical product operations or program management</li> <li>Strong SQL and data analysis capabilities</li> <li>Experience with AI tools and LLM-related workflows, including data annotation and model training support</li> </ul> <p><strong>Nice-to-Have Skills</strong></p> <ul> <li>Experience with low-code/no-code or AI-assisted development</li> <li>Understanding of data infrastructure and pipelines</li> <li>Experience with product testing and validation frameworks</li> </ul> <p>Location: Remote</p> <p>Role type: Contract 6 Month Position</p> <p>Expected hours: 40 per week</p> <p>Benefits:</p> <ul> <li>Dental insurance</li> <li>Health insurance</li> <li>Health savings account</li> <li>Life insurance</li> <li>Paid time off</li> <li>Retirement plan</li> <li>Vision insurance</li> </ul> <p>Schedule:</p> <ul> <li>8 hour shift</li> <li>Monday to Friday</li> </ul> <p>Application Question(s):</p> <ul> <li>Do you or will you in the future require any sponsorship to work in the US?</li> </ul> <p>Language:</p> <ul> <li>English (Required)</li> </ul> </div> <p> </p>