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Marketing Operations Senior Manager

June 18, 2026

We're Looking for an experienced Marketing Operations, Senior Manager! About the Company: Security Benefit is a leader in the U.S. retirement market with more than $60 billion in assets under management. We offer opportunities to thrive, innovate, and make an impact. As part of our team, you’ll play a key role in driving the future of the U.S. retirement industry. Security Benefit is a PLACE where we promise to help our customers To and Through Retirement®. We’re proud to have been recognized as one of the best in the business: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Named to Ward’s 50 list of top-performing life-health insurance companies</li> <li style="margin-bottom: 0in; margin-top: 0in; margin-right: 0in; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif;">Recognized on list of Ingram’s Top 100 Private Companies in the Kansas City area in 2024</li> </ul> About the Role: As an Marketing Operations, Senior Manager you will serve as the operational backbone of the marketing organization within the Chief Growth Office. This role owns the marketing technology ecosystem and operational infrastructure, including campaign workflows, data governance and performance measurement frameworks, to enable efficient, scalable, and compliant marketing execution. This position drives operational excellence across marketing by ensuring systems, processes, and reporting support scalable, efficient, and data-driven execution across campaigns, teams, and channels. The Marketing Operations, Senior Manager position reports to the Director, Digital Engagement and Marketing Operations and can be based out of our office in Topeka or Overland Park, Kansas, or remotely for the right candidate. We work a hybrid schedule, offering flexibility to work both remotely and on-site. Marketing Technology & Data <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Own and serve as primary business steward of the marketing technology ecosystem, including CRM, marketing automation, analytics tools, and supporting platforms (e.g., Salesforce, HubSpot, Workfront, OmniDocs).</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Ensure the ecosystem is reliable, integrated, and optimized for adoption and effective use across the marketing organization. </li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Maintain data quality, hygiene, and consistency across platforms; identify and resolve gaps.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Lead martech roadmap prioritization and partner with Technology on vendor selection and ongoing optimization.</li> </ul> Marketing Operations & Process <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Own and continuously improve end-to-end marketing workflows from intake through execution and measurement, ensuring processes are scalable, efficient, and aligned to business needs.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Establish and maintain standard operating procedures (SOPs) and operational best practices that drive consistency, quality, and speed across marketing execution. </li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Identify opportunities to simplify work, automate tasks, and reduce friction to improve speed to market.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Manage Workfront as the primary project management and intake platform; establish process standards and ensure consistent adoption across the team.</li> </ul> Performance & Reporting <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Define and maintain marketing performance frameworks, including dashboards, KPIs, and reporting to track campaign effectiveness, pipeline impact, and ROI.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Provide clear, consistent visibility into results for marketing leadership and cross-functional stakeholders, enabling data-driven decision-making.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Ensure alignment between campaign execution and performance measurement; proactively identify and close gaps in tracking, attribution, and data integrity.</li> </ul> Cross-Functional Enablement <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Enable efficient, scalable campaign execution by providing the processes, tools, and operational infrastructure required for success.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Partner across marketing sub-teams to ensure consistent data, workflows, and execution standards.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Collaborate with sales, distribution, compliance, and technology teams to align on requirements, improve execution, and ensure marketing operates effectively within a regulated environment.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Serve as the operational liaison between marketing and enterprise technology, translating business needs into system and process solutions.</li> </ul> Planning & Operational Support <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Provide capacity insights, resource data, and execution readiness assessments to inform marketing planning and prioritization.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Ensure alignment between marketing plans and operational capabilities, including tools, systems, and team bandwidth.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Contribute to annual and quarterly planning cycles by bringing operational intelligence, identifying constraints, and recommending adjustments to improve execution feasibility.</li> </ul> Governance & Compliance <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Embed regulatory and compliance requirements into marketing processes, data usage, and technology practices to enable compliant execution at scale.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Establish and maintain governance standards for marketing data, consent management (e.g., cookie consent), and platform usage in alignment with company policies.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Proactively identify compliance risks within marketing operations and recommend and implement appropriate mitigations.</li> </ul> What We’re Looking For: <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Bachelor's degree in marketing, business, analytics, or a related field; equivalent experience considered.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">7+ years of experience in marketing operations, marketing analytics, or a related role with progressive responsibility.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Proven experience owning a marketing technology ecosystem, including CRM and marketing automation platforms (Salesforce and/or HubSpot required; Workfront, OmniDocs, or similar a plus).</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Experience building and managing scalable marketing processes and systems across multiple campaigns, teams, or business lines.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Strong analytical and problem-solving skills, with the ability to connect operational data to business outcomes.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Demonstrated track record of process improvement, workflow design, and cross-functional change management.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Strong written and verbal communication skills; ability to present operational insights clearly to marketing leadership and non-technical stakeholders.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Experience working in financial services, insurance, or another regulated industry preferred.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Experience managing or mentoring junior team members preferred; formal people leadership experience a plus.</li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif;">Willingness to travel up to 25%.</li> </ul> Why Choose Security Benefit? When you join our team, you’re not just getting a paycheck — you’re getting a career path full of growth opportunities, plus a robust benefits package that puts your well-being first. Here’s what you can expect as a full-time Security Benefit associate: <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Competitive salary and annual incentive bonuses to reward your contributions.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">33 days of paid time off (including PTO, holidays, Volunteer Day, and days of significance).</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Paid parental leave after 90 days of service.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Comprehensive medical, dental & vision insurance.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">401(k) with company match, plus Profit Sharing & Savings Plan.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Short- and Long-Term Disability Insurance to give you peace of mind.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Flexible Spending Accounts for medical and dependent care.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Life Insurance to protect your loved ones.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Educational assistance to support your career development.</li> <li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 11pt; font-family: Aptos, sans-serif;">Associate assistance programs for your personal and professional well-being.</li> </ul> Ready to Make an Impact? Apply today by visiting our career page to submit your resume. We’re excited to meet you! Security Benefit is an Equal Opportunity Employer.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...