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Manager, Regional Manager Sales Operations

June 27, 2026

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. Assist the team in management of business relationships with the objective of driving account, deposit and revenue growth while enhancing employer satisfaction. Ensure procedures are kept up to date and train the team on new and existing processes. Support the team with any questions they have and assist with employer client escalations. Represent Relationship Management department on projects and corporate initiatives.What you will do<ul><li>Support team by answering day to day questions</li><li>Assist team with reaching stated account, deposit and revenue growth objectives</li><li>Mentor team to support the overall revenue growth goals including attendance on client calls when appropriate.</li><li>Work with the team to assist and support the overall retention and satisfaction of assigned clients, including escalation management.</li><li>Write and update existing procedures</li><li>Escalate to leadership within other departments when processes and/or people are impacting our client satisfaction.</li><li>Provide training opportunities, lead meetings, contribute to SLC reporting updates, participate in projects and CI initiatives.</li><li>Mentor team to ensure they are conducting their Strategic Planning Meetings and OE sessions in a manner that is O-focused and will lead to achieving the employer and HSA Bank’s objectives.</li><li>Actively volunteer and participate in focus groups, special projects or other items that may come up during the course of business</li></ul> Skills and Abilities<ul><li>Able to interact with customers and all levels of management.</li><li>Superior interpersonal, multi tasking, organizational, leadership and communication skills.</li><li>Training experience</li><li>Proficient computer experience and skill with Microsoft Office (Excel, Word, PowerPoint & Outlook) as well as other industry related software, Salesforce experience preferred.</li><li>Possesses the ability to maintain the strictest confidentiality of company and customer information.</li><li>Strong attention to Detail</li><li>Consistent, accurate and efficient responses to inquires from both internal and external clients</li></ul> Education Qualifications<ul><li>H.S. Diploma or General Education Degree (GED) required</li></ul> Experience Qualifications<ul><li>5-7 years experience with employee benefits or equivalent account management experience required</li></ul>The estimated salary range for this position is $75,000USD to $80,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1#LI-REMOTEWebster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...