IT Manager - Contract

En Logicalis Spain estamos buscando un/a IT Service Manager para incorporarse dentro de nuestro equipo. El candidato ideal deberá de tener conocimientos transversales de infraestructuras IT tanto on-premise como en la nube, y una sólida experiencia en la gestión de servicios con marco metodológico ITIL y control del rendimiento financiero de los servicios. Gestionar y supervisar los servicios de IT, asegurando el cumplimiento de indicadores y métricas.

  • Realizar análisis complejos para la gobernanza de los servicios.
  • Gestionar diversos contratos de servicios gestionados de manera eficiente y enfocada a objetivos.
  • Fortalecer la relación con los clientes asignados e identificar oportunidades de crecimiento y desarrollo de negocio.
  • Mantener relaciones efectivas con otros departamentos, particularmente el comercial, y con la dirección de Logicalis.
  • Al menos 5 años de experiencia en posiciones similares.
  • Conocimientos transversales de infraestructuras IT tanto on-premise como en la nube.
  • Experiencia sólida en gestión de servicios con marco metodológico ITIL y control del rendimiento financiero.
  • Capacidad de hacer análisis complejos y gobernar los servicios en base a indicadores y métricas.
  • Experiencia en gestión de diversos contratos al mismo tiempo.
  • Persona muy eficiente y enfocada a objetivos.
  • Experiencia en preventa de servicios gestionados.
  • Valorable inglés nivel C1 o superior.
  • Capacidad de trabajar bajo presión y de interlocución a diferentes niveles con clientes y la dirección de Logicalis. ¿Logicalis Spain somos un grupo internacional con más de 20 años de experiencia en el sector IT, vinculados a proyectos y servicios de gran envergadura en Data Centers, Ciberseguridad y Analytics. Puesto de trabajo estable y contrato indefinido. Modalidad de trabajo en remoto. Jornada intensiva todos los viernes, julio y agosto. Festivo el día de tu cumpleaños + día de asuntos propios. Nos importa tu bienestar, tendrás acceso a Seguro Médico Privado y Wellhub (Gympass). Importantes descuentos en diferentes servicios y formaciones por ser empleado de Logicalis, (retail, electrónica, viajes..) Formación y certificaciones adaptadas a tu puesto de trabajo.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...