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International Logistics Coordinator
About the position
Givens Logistics is seeking an experienced and results-driven International Logistics Coordinator to support our Greensboro operations. This role is responsible for coordinating and managing day-to-day transportation activities across domestic truck brokerage, ocean freight, air freight, and cross-border shipments. This position combines hands-on logistics execution with operational oversight, ensuring efficient, compliant, and customer-focused freight solutions. The ideal candidate will have experience in multimodal logistics, strong organizational skills, and the ability to manage shipments while supporting team coordination and operational performance.
Responsibilities
- Manage the end-to-end shipment lifecycle across truckload (FTL), less-than-truckload (LTL), drayage, ocean freight (FCL/LCL), and air freight.
- Coordinate international and cross-border shipments, ensuring compliance with U.S. Customs and other regulatory requirements.
- Arrange bookings, routing, tracking, and delivery of shipments across multiple transportation modes.
- Negotiate competitive rates with carriers, airlines, steamship lines, and transportation providers.
- Prepare, review, and validate shipping documentation including bills of lading, commercial invoices, packing lists, and customs documentation.
- Communicate with carriers, overseas agents, customs brokers, and internal teams to ensure timely movement of freight.
- Monitor shipment milestones and proactively resolve delays, service issues, or disruptions.
- Maintain accurate shipment records and data within the Transportation Management System (TMS).
- Provide shipment visibility and proactive communication to customers.
- Serve as a point of contact for customer inquiries and service escalations.
- Build and maintain strong client relationships while delivering a high level of service.
- Provide recommendations on transportation modes, routing strategies, and cost-saving opportunities.
- Support the coordination and workflow of logistics coordinators and operations staff.
- Assist in assigning workload and ensuring shipments are managed efficiently.
- Provide guidance and support to team members on freight processes and systems.
- Promote a collaborative and customer-focused team environment.
- Ensure compliance with DOT, TSA, FMC, and U.S. Customs regulations.
- Maintain accurate documentation and operational records.
- Monitor freight claims, insurance requirements, and regulatory compliance.
- Identify opportunities to improve operational efficiency, reduce costs, and streamline logistics processes.
- Track operational performance and support improvements in service levels and margin performance.
Requirements
- 3–5 years of experience in logistics, freight forwarding, truck brokerage, or multimodal transportation operations.
- Strong knowledge of domestic trucking, international freight forwarding, and cross-border logistics.
- Experience with air freight, ocean freight, and ground transportation coordination.
- Familiarity with U.S. Customs regulations, TSA requirements, and import/export documentation.
- Experience using Transportation Management Systems (TMS) and Microsoft Office (Excel, Outlook, Word).
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple shipments and priorities in a fast-paced logistics environment.
Nice-to-haves
- Bilingual (English/Spanish) is a plus but not required.
- Bachelor’s degree in Supply Chain, Logistics, or Business Administration preferred but not required.
