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Insurance Verification Specialist

June 18, 2026

<p><span style="color:#537824"><b>Everything we do is underscored by a why — and that why is one another.</b></span></p><p></p><p><b>Location:</b></p>Altru Health System PO Box 6002 Grand Forks, ND 58201<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Pay Range: $17.92 - $26.88<p style="text-align:inherit"></p><p style="text-align:left"><b>Summary:</b></p>The Insurance Verification Specialist supports financial clearance through the accurate and timely verification of insurance and benefit information for patients at Altru Health System. The role is also responsible for obtaining and verifying current subscriber information and ensuring referral requirements are secure prior to service resulting in accurate claims and a smooth experience for patients. This position serves as a point of contact for peers in resolving questions or issues related to insurance to improve patient satisfaction and reduce registration and COB denials stemming from front-end activities.<p style="text-align:inherit"></p><p style="text-align:left"><b>Essential Job Functions:</b></p><ul><li><p>Ensures and adheres to strict confidentiality when handling patient charts, records, and registration information.</p></li><li><p>Utilizes online systems, phone communication, and other resources to determine eligibility and benefits prior to the date of service.</p></li><li><p>Accurately identifies and assigns payer plans in the electronic medical record and notifies appropriate leaders of potential payer or RTE discrepancies in the system.</p></li><li><p>Reviews Medicare accounts for completed and accurate Medicare Secondary Payer Questionnaire (MSPQ) to ensure correct filing order for the visit. </p></li><li><p>Communicates with patients, clinicians, front-end staff, and translators to obtain any necessary additional or missing insurance or referral information.</p></li><li><p>Coordinates benefits by effectively determining primary and secondary liability when needed.</p></li><li><p>Alerts physician offices and patients to issues with verifying insurance or meeting referral requirements.</p></li><li><p>Holds proficient understanding of insurance terminology. </p></li><li><p>Assists in training new insurance verification staff and front-end staff on insurance verification processes.</p></li><li><p>Performs other duties as assigned or needed to meet the needs of the <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">department/organization.</span></p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Education:</b></p><h3></h3><h3></h3>• Preferred: Associates - Healthcare<p style="text-align:inherit"></p><p style="text-align:left"><b>Work Experience: </b></p>• Required: A minimum of 1 year Related Experience<p></p><p><b>Language Requirements: </b></p><p>This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. </p><p></p><p><b>Physical Demands :</b></p>• Sit: Frequently (34-66%)<h3></h3><h3></h3>• Stand: Occasionally (5-33%)<h3></h3><h3></h3>• Walk: Occasionally (5-33%)<h3></h3><h3></h3>• Stoop/Bend: Occasionally (5-33%)<h3></h3><h3></h3>• Reach: Frequently (34-66%)<h3></h3><h3></h3>• Crawl: Not Applicable<h3></h3><h3></h3>• Squat/Crouch/Kneel: Occasionally (5-33%)<h3></h3><h3></h3>• Twist: Occasionally (5-33%)<h3></h3><h3></h3>• Handle/Finger/Feel: Continuously (67-100%)<h3></h3><h3></h3>• See: Continuously (67-100%)<h3></h3><h3></h3>• Hear: Continuously (67-100%)<p style="text-align:inherit"></p><p style="text-align:left"><b>Weight Demands:</b></p>• Lift -Floor to Waist Level: Sedentary (<10 pounds)<h3></h3><h3></h3>• Carry: Sedentary (<10 pounds)<h3></h3><h3></h3>• Push/Pull: Sedentary (<10 pounds)<h3></h3><h3></h3>• Slide/Transfer: Sedentary (<10 pounds)<p style="text-align:inherit"></p><p style="text-align:left"><b>Working Conditions:</b></p>• Indoor: Continuously (67-100%)<h3></h3><h3></h3>• Outdoor: Not Applicable<h3></h3><h3></h3>• Extreme Temperature: Not Applicable<p style="text-align:inherit"></p><p style="text-align:left"><b>Driving Requirement Definitions: </b></p><ul><li><b>Professional Drivers:</b> Persons who drive as their main responsibility OR transport passengers or hazardous materials.</li><li><b>Frequent Drivers:</b> Persons whose main responsibility is not driving, but drive daily or almost daily.</li><li><b>Occasional Drivers</b>: Persons who drive from once per month to as frequently as once per week.</li><li><b>Infrequent Drivers:</b> Persons who are generally not expected to drive.</li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Driving Requirement for this position: </b></p>Infrequent Driver<h1></h1><p></p>Reference ID: R7689<p></p><p><span style="color:#537824"><b>Making a real difference. For one another.</b></span></p><p></p><p>To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. </p><p></p><p>At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.</p><p></p><p>Join our team and be a part of a small community with a big heart.</p><p></p><p>Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...