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Information Analyst
<p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold"><span style="color: rgb(0, 0, 0); font-size: 12pt"><span style="color: rgb(0, 0, 0); font-size: 12pt"><em>*** <span style="font-family: Inter, sans-serif">Unable</span> to provide sponsorship at this time. Only considering persons eligible to work in the United States.</em></span></span></span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 16px; font-weight: bold">Global Support and Development is seeking to hire a remote Information Analyst within our Information and Awareness Team. The position is full-time, fixed-term. The assignment will end on November 28, 2025. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">The Information Analyst is a critical contributor, and will be responsible for collecting and processing data as well as providing high quality analysis and information on GSD Areas of operations and its context. The Information Analyst engages with internal stakeholders and external partners to develop a strong understanding of their reporting, information, and product needs. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Reporting to the Information Manager, the Information Analyst will create <span style="font-family: Calibri, sans-serif; font-size: 12pt">information products, including situation reports and information briefs, to benefit GSD and partner organizations. The Information Analyst will also support the team in ensuring information gathering and analysis are completed with the highest degree of accuracy and quality, to include developing and socializing key project artifacts and knowledge management.</span></span></p> <p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt"><br></span></p> <p><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold">GSD offers a comprehensive benefits package to include:</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Up to 25 days of accrued vacation</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Up to 80 hours of annual sick leave</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Up to 80 hours of Military Pay and 30 Days Differential</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Medical, Dental and Vision (GSD covers monthly premium)</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Group Life and AD&D Coverage (GSD covers monthly premium)</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Retirement (Pre and Post Tax Options) and a Company Match</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Matches on Qualified 529 Plans</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt">Up to 14 Paid Holidays</span></li> </ul> <p><br><br></p> <p><span style="font-size: 11pt; font-weight: bold">Want to know more? Read below for additional responsibilities and qualifications.</span></p> <ol> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Serve as a subject matter expert (SME) on GSD areas of operation (Caribbean, Latin America, and South Pacific) and context, keeping a pulse on natural hazards, changing dynamics, and humanitarian needs; </span><br></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">tracking emerging trends and hazards to inform organizational priorities and strategic decisions;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Collaborate with other departments to design, refine, and implement rapid damage, operational, and needs assessments for use during emergency response operations; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Support training of GSD staff on use of rapid assessments. </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Synthesize and analyze assessment findings to support decision making by GSD leadership during responses.</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Communicate data findings effectively, using both written and visual formats, to influence decision-making and support disaster preparedness and response initiatives; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Develop key documentation, reports, and other information products, both routine and as requested by internal and external stakeholders; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Support assessment activities, provide advice on assessment design to ensure data quality, and manage data collection and analysis platforms and tools such as ArcGIS Survey123 and FieldMaps; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Support ad hoc data requests within GSD’s existing standard operating procedures and best practices; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Collaborate with external stakeholders as needed; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Provide information for daily briefings during deployments and engagements; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Provide informational support within GSD’s Operations Room during a disaster response, as needed;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Prompt and action GSD’s core values of accountability, humility, and integrity in all work; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and </span></li> <li><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt">Perform other duties as assigned. </span><br></li> </ol> <p><br><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">QUALIFICATIONS: </span> <span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">Required Experience:</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Five (5) or more years of relevant work experience with a specific focus on either Carribean, Latin America or Pacific and context;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Proven experience in quantitative and qualitative data analysis, and in producing high-quality analytical writing, such as reports, analysis documents, and briefings.</span></li> </ul> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt">Experience working in emergency humanitarian responses preferred.</span><br></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">Required Education:</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Bachelor’s degree in data science, international development, or related field; or</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">An equivalent combination of relevant experience and training.</span><br></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">Knowledge/Skills:</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Strong analytical writing skills, with demonstrated experience in drafting clear, insightful, and structured reports and documents;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Strong prior experience in quantitative and qualitative data collection and analysis;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to adapt to rapidly changing priorities;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Effective communication skills to present and advocate for data, analysis, visualization concepts, and data quality practices to GSD staff and partners;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Experience in training or capacity building related to data collection, analysis, or reporting strongly desired;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Understanding of disaster management and humanitarian response concepts and approaches (preferred); and</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Written and verbal proficiency in Spanish and/or French is highly desirable.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: </span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States; and </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Routine domestic and international travel up to 25%-35% is required.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif">Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and/or safety of the individual or others. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work. </span><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">GSD is not able to reasonably predict when or whether it will become necessary to deploy an employee in this position for disaster response work. Such decisions are made as circumstances arise to meet organizational needs, and employees in this role are therefore expected to be able to fulfill disaster response work responsibilities. </span></p> <p><br><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; text-decoration: underline">Working Conditions During Non-Deployment Periods</span></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to bend and stoop;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to sit and view a computer screen for extended periods of time;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to demonstrate manual dexterity to operate computer and other office equipment;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to communicate effectively with others.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; text-decoration: underline">Working Conditions During Deployment Periods (Including Rapid Response)</span></p> <p><br></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">May be regularly exposed to </span><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">and required to work in varying </span><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">outdoor weather conditions, including extreme heat or cold, heavy rainfall, and other extreme weather events; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">May be required to engage in irregular travel and / or work schedules, which may include extended hours exceeding 8 or 12 hours in a day for prolonged periods outside of the control of the individual;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">While wearing appropriate personal protective equipment (PPE) which is required and provided by GSD: </span> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Work may be conducted near moving mechanical parts, which could include exposure to loud noises;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Work may be conducted near and include potential exposure to fumes, airborne particles, and toxic or caustic chemicals; or </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Work may be conducted in areas that include exposure to the risk of electrical shock or vibration.</span></li> </ul> </li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to obtain necessary travel documents and fulfill any other travel requirements (including an active passport, visa requirements, vaccinations, etc.);</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">This role may include deployments to support natural disaster response efforts within hazardous, dynamic, and unstable environments (economically/environmentally) in pre- and post- disaster scenarios, which could include, among other conditions: lack of access to medical care, exposure to critical incidents (including severe injury, death, traumatic encounters, and/or mental strain), and uncommon sleeping arrangements (i.e. not in a hotel, could include close living quarters and cohabitation); </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">GSD’s nutritional environment contains milk, eggs, peanuts, tree nuts, fish, shellfish, soy, and wheat products. Ability to make dietary accommodations may be limited. Potential exposure to food borne allergens; and</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Employees may be required for this role to work upon our Humanitarian Vessel for up to 30 consecutive days. The vessel’s working environment entails performing in conditions inherent to vessel travel, including but not limited to: steep and narrow stairs and living spaces, close quarters including cohabitation, sharp surfaces, metal gangways and ladders, heavy doors, European-type plugs and wiring (220-240v, 60Hz) which cannot support all American appliances, in addition to bright and flashing lights, loud noises, nuts and shellfish exposure, poor weather, movements which can trigger motion sickness, and / or limited access to hospital / definitive care. This setting involves various sea conditions, including but not limited to rough seas, adverse weather, and potential for sea sickness.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; text-decoration: underline">Physical Demands During Non-Deployment Periods</span></p> <p><br></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to perform work indoors in an office environment;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; text-decoration: underline">Physical Demands During Deployment Periods</span></p> <p><br></p> <ul> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Must be able to remain in a stationary position (sitting or standing) for up to 50% of the time;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to regularly engage in manual dexterity; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">[FOR VESSEL] Essential physical requirements (depending on job description requirements) may also include climbing, balancing, reaching or stretching, stooping, kneeling, crouching, crawling; </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to frequently move lift, push, pull, carry items weighing up to 20 pounds for various needs;</span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Ability to observe details at a close range (within a few feet of the observer), and the ability to communicate information and ideas so that others will understand (must also be able to exchange accurate information in these situations); </span></li> <li><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.</span></li> </ul> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">This job description reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at GSD’s discretion.</span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt; font-weight: bold">Work Authorization Requirements: </span><span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 12pt">GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification only. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt">This job description is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.</span></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt"><br>GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, color, sex (including pregnancy), nation of origin, ethnicity, religion, disability, marital status, sexual orientation, age, gender identity or expression, genetic information, military/veteran status or any other basis prohibited by law. </span></p> <p><br></p> <p><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt">GSD promotes diversity, equity, and inclusion in all candidate selections.</span></p>