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IBM Mainframe Operator - Remote (EST Hours) - Current Public Trust Clearance Needed

June 18, 2026

IBM Mainframe Operator needed for a Contract to Hire opportunity with SOC's client to work Remote (10pm - 6am EST hours). May include some weekend overnight shifts. • Candidates must have a current Public Trust clearance to be considered for this role. Our client is seeking an IBM Mainframe Operator to be a member of their Mainframe Operations Team supporting our customers at a government department. This individual will provide Mainframe Operator Services and manage, operate, and maintain IBM Mainframes. Primary Responsibilities Include: • Serves as an Operator for the mainframe environment, which provides mainframe systems support for -wide customers in an enterprise data center environment. • Responsible for the monitoring, operations, integrity, and technical support of the Department's IBM System mainframe environment. • Perform systems operation support, including mainframe operator administration and general troubleshooting. • Document all platform service processes and procedures and maintain the artifacts I n a document repository. • Provide monitoring support for mainframe LPARS across all datacenters. Check all monitors for alarms and ensure tickets are open on selected sites down. • Answer incoming calls and direct request to system engineers if problems can't be resolved quickly. • Continuously monitor for high priority ticket outages or major issues. • Perform status updates to BMC system on any open tickets and follow up with customers. • Verify Batch Jobs that are in the queue for execution. • Cancel or release and start batch jobs per user request on mainframe LPARs. • Assist customers with starting VPS printers. • Recycle customer's ONLINEs per request. • Release and start system initiators. • IPL/Shutdown system LPARs during scheduled mainframe outages or as requested. Required Qualifications: • High School diploma with 4+ years' experience • Hands-on knowledge of Mainframe Operations is required for this position • Must be proficient logging on the HMCs at both sites • Must have knowledge of Basic Operator commands • Ability to determine, analyze and resolve software and device related problems • Demonstrated communication skills and ability to develop positive relationships with customers, team members, vendor service providers and stakeholders • Strong customer service skills • Ability to communicate problems and solutions both verbally and in writing to the Government Lead • Ability to take direction to troubleshoot problems • Ability to work closely with others in a team environment • Ability to interface with all customer levels • IBM z-series Mainframes, IBM TS7720/7740 VTL • Operating Systems: z/OS • IBM SW: JES2, TSO, ISPF, SDSF, JCL, FTP, VTAM, SMS, IBM Utilities, Tape Management Software (CA-1), CA-Scheduler • Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information. • Must be a U.S. Citizen Employment Prerequisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and d rug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. #INDSOC Estimated Min Rate: $30.63 Estimated Max Rate: $43.76 Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...